NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)

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  • NG-EML Series D floor-standing universal testing machines for high-capacity tensile, compression, and flexural testing
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • NG-EML Series D – Floor Standing Universal Testing Machine (50 kN – 1000 kN)
  • Hydraulic wedge grips clamping ribbed steel bar with extensometer mounted for tensile testing in high-capacity universal testing machine
  • NADCAP-compliant hydraulic wedge grip and alignment fixture for high-precision tensile testing in universal testing machine
  • Corrugated steel bar clamped between hydraulic wedge grips for tensile testing using a universal testing machine
  • Close-up of Epsilon extensometer mounted on a flat tensile specimen held in hydraulic grips for strain measurement during material testing
  • Fractured flat metal tensile specimen held in hydraulic grips after tensile testing, showing necking and break location
  • Interchangeable wedge grip inserts for round tensile specimens, designed for sample alignment in hydraulic testing machines
  • A collection of smooth, interchangeable grip inserts designed for round tensile specimen testing, shown alongside hydraulic wedge grips
  • A hydraulic tensile fixture equipped with a precision micrometer scale insert for accurate alignment of flat test specimens
  • Clip-on extensometer kit including spare parts, shunt jumper, and connection cables used for precise strain measurement in universal testing machines
  • Close-up of Epsilon extensometer attached to tensile specimen during setup with control software showing displacement and force values on a universal testing machine
  • GenTest software running on screen with connected Epsilon extensometer mounted on tensile specimen for displacement and strain measurement

Standards

Ultimate User-Friendliness
Ultimate User-Friendliness
Leading Dependability and Reliability
Leading Dependability and Reliability
NIST Certified Consumables
Strict Compliance with Industry Standards
Stocked Consumables and Spares
Stocked Consumables and Spares
Trusted After Sales Technical Support
Trusted After Sales Technical Support
Lifetime Product Support Advantage
Lifetime Product Support Advantage

Description

The NG-EML Series D is a floor-standing electromechanical universal testing machine for high-force material testing from 50 kN to 1000 kN. It is designed for tensile, compression, flexural, and cyclic testing of high-strength metals, advanced composites, high-temperature alloys, structural materials, and large specimens.

The system uses a dual-column frame, FEA-optimized structure, preloaded ball screws, servo direct-drive actuation, and closed-loop control to support stable testing under high loads. Single-space, dual-space, and extended-travel configurations are available for different specimen lengths, fixtures, and test setups.

  • Force Capacity Options: 50 kN, 100 kN, 200 kN, 300 kN, 500 kN, 600 kN, 1000 kN (11240 – 224800 lbf) 
  • Frame Configuration: Dual-column, floor-standing electromechanical frame with servo direct-drive and synchronous belt transmission 
  • Test Space: Available in single-space and dual-space configurations; extended-travel models offered for long specimens or specialized fixtures 
  • Typical Applications: Suited for high-strength metal testing, composite development, material fatigue studies, thermal testing, and advanced quality control in aerospace, automotive, manufacturing, and research laboratories 

Typical Specimens

Designed for high-precision testing of advanced and high-strength materials, the NG-EML Series D system supports a broad range of specimen types, including:

  • Rubber, elastomers, and soft polymers (ASTM D412, ISO 37)
  • Engineering plastics and reinforced composites (ASTM D638, ISO 527, ISO 604)
  • Metal sheets, rods, and wires including high-strength steels (ASTM E8, ISO 6892-1, GB/T 228)
  • High-temperature alloys and prepregs (ASTM E21, ISO 7500)
  • Biodegradable plastics and flexible polymers (ISO 1184)
  • Flexible electronics and printed substrates
  • Structural materials and components tested at elevated loads and temperatures
  • Samples requiring advanced strain-rate control or waveform-driven testing procedures

Technical Specifications

Model NG-EML 50–100 NG-EML 200–300 NG-EML 500–600 NG-EML 1000
Force Capacity 11,240 / 22,480 lbf (50 / 100 kN) 44,960 / 67,440 lbf (200 / 300 kN) 112,400 / 134,880 lbf (500 / 600 kN) 224,810 lbf (1000 kN)
Frame Type Floor-standing
Test Space Single-space / Dual-space
Max Speed 850 mm/min 600 mm/min 330 mm/min 300 mm/min
Min Speed 0.00005 mm/min
Return Speed 1200 mm/min 500 mm/min 400 mm/min
Position Resolution 0.0095 µm 0.0067 µm 0.011 µm 0.011 µm
Frame Stiffness 270 kN/mm 380 kN/mm 900 kN/mm 1300 kN/mm
Weight 2205 / 2690 lbs (1000 / 1220 kg) 2701 / 3307 lbs (1225 / 1500 kg) 6528 / 7654 lbs (2960 / 3470 kg) 12,082 / 13,621 lbs (5480 / 6180 kg)
Power Supply 2 kW 7 kW 11 kW
Voltage 3-phase AC 220 V ±10 %, 50 Hz / 60 Hz

 

Common Parameters
Accuracy Class 0.5
Force Range 500 N – 1000 kN (0.2% – 100% FS) 10 N – 250 N (0.4% – 100% FS)
Calibration Standard GB/T 16825.1, ISO 7500 (Class 0.5), ASTM E4
Speed Accuracy ±0.2% of set speed
Position Accuracy ±0.2% of set position
Force Resolution 1 / 600000 FS
Extension Resolution 1 / 600000 FS
Strain Accuracy Better than GB/T 228, ISO 6892-1, ASTM E8, ASTM E21
Safety Protection Overload protection (103% of rated force), position limit, over-voltage protection
Single-Channel Data Sampling Rate 1200 Hz
Control Frequency 1200 Hz

 

Environmental and Operational Conditions
Working Temperature +5 °C to +40 °C
Storage Temperature −25 °C to +55 °C
Relative Humidity At 20 °C, +10% to 90%, non-condensing
Maximum Operating Altitude 2000 meters
Motor Type AC servo motor
Ball Screw Pre-loaded
Position Measurement Optical encoder

Key Features

The NG-EML Series D is a floor-standing electromechanical UTM for high-force testing from 50 kN to 1000 kN, designed for metals, composites, high-temperature alloys, and structural materials.

  • Floor-standing dual-column frame: FEA-optimized structure, reinforced guidance columns, and linear guides help maintain alignment and reduce deflection under high loads.
  • Direct-drive servo actuation: Servo motor and synchronous belt transmission provide smooth motion, low vibration, and reduced mechanical backlash.
  • Preloaded precision ball screws: Support consistent force transmission during high-force, cyclic, tensile, compression, and flexural testing.
  • High-resolution position feedback: Integrated photoelectric encoder supports precise displacement tracking, with resolution as low as 0.0095 µm depending on model.
  • Closed-loop control: 1200 Hz sampling/control frequency with six 24-bit analog channels and three high-speed digital channels supports real-time force, displacement, and strain control.
  • Waveform testing capability: Supports sine and trapezoidal waveform generation for cyclic and advanced test procedures.
  • Integrated safety protection: Includes 103% overload protection, mechanical stroke limits, software-defined safety thresholds, collision detection, and emergency stop logic.
  • GenTest™ software: Includes ASTM, ISO, GB/T, and EN method templates, guided setup, recalculation, customizable reports, live graphing, and multi-language support.
  • Flexible system integration: Compatible with extensometers, video extensometers, environmental chambers, pneumatic grip modules, strain gauges, USB/Ethernet communication, and external DAQ workflows.
  • Standard handheld controller: A 3.5-inch touchscreen handset provides crosshead jog, fine positioning, grip control, return-to-origin, and live system feedback.

Control System and Signal Acquisition

NG-EML Controller

The NG-EML Series D uses a digital closed-loop controller for synchronized force, displacement, strain, and accessory signal control during high-force material testing.

  • USB and Ethernet connectivity: The system supports USB and Ethernet TCP/IP communication for host PC control, lab networking, remote operation, and external data workflows.
  • 1200 Hz closed-loop control: Force, position, and extensometer signals are synchronized at up to 1200 Hz for real-time test control and data acquisition.
  • Multi-channel signal acquisition: The controller includes six 24-bit analog input channels and three high-speed digital input channels for extensometers, encoders, grating rulers, strain gauges, temperature sensors, and external signals.
  • High-speed digital input: Digital channels support pulse signal acquisition up to 4 MHz for compatible position or external measurement devices.
  • Integrated protection logic: Embedded firmware monitors voltage, current, overload, motor temperature, and displacement limits. Hardware and software emergency stop logic help protect the system during abnormal conditions.
  • Standard handheld controller: A 3.5-inch color touchscreen handset with silicone buttons and rotary control wheel supports crosshead jog, test start/stop, return-to-origin, grip open/close when equipped, and specimen protection during setup.

Structural Rigidity

The NG-EML Series D uses a reinforced dual-column floor-standing frame designed to maintain alignment and reduce deflection under high-force loading.

  • FEA-optimized frame: Reinforced columns and crosshead geometry help increase frame stiffness and minimize deflection across the full test range.
  • Robust guidance system: Self-lubricating guidance columns and linear guides support straight, low-friction crosshead travel under load.
  • Preloaded ball screws: Precision preloading reduces backlash and supports consistent axial force transmission during tensile, compression, flexural, and cyclic tests.
  • High-resolution position feedback: The integrated servo motor encoder provides real-time crosshead position tracking for accurate displacement control.
  • Stable measurement geometry: Load cell mounts, actuator couplings, and crosshead interfaces are designed to reduce mechanical clearance and improve repeatability during modulus, yield, peak load, and tensile failure measurements.

Direct-Drive Servo Actuation

Floor-standing universal testing machine

The NG-EML Series D uses a servo direct-drive system with high-rigidity synchronous belt transmission to provide smooth motion, reduced backlash, and stable control under high-force loading.

  • Capacity-based crosshead speeds: Maximum crosshead speed reaches up to 850 mm/min on 50–100 kN models and up to 300 mm/min on the 1000 kN model, depending on frame capacity.
  • Fast return movement: Return speeds reach up to 1200 mm/min, helping reduce idle time between tests.
  • Ultra-low speed control: Minimum test speed down to 0.00005 mm/min supports low strain-rate testing, creep, stress relaxation, and high-temperature tensile procedures.
  • Strain-rate control: The system supports high-temperature tensile strain rates as low as 0.00007 s⁻¹ where required by the test method and configuration.
  • Smooth acceleration profiles: Controlled acceleration and deceleration support ramp, hold, and waveform-based test sequences.

Integrated Safety and Protection

The NG-EML Series D includes multi-layer hardware and software protection for high-force testing, helping protect the operator, specimen, load cell, and drive system during setup and operation.

  • Collision detection: The system monitors force changes in real time. If an abnormal force spike, obstruction, or specimen failure is detected, crosshead movement stops automatically.
  • 103% overload protection: The test is stopped when the applied load exceeds 103% of the rated force capacity.
  • Travel limit safeguards: Mechanical limit switches and software-defined stroke limits help prevent crosshead overtravel.
  • Emergency stop circuit: Integrated emergency stop controls allow operators to immediately halt machine motion.
  • Sensor range protection: Force, displacement, and extensometer channels are monitored to prevent operation outside calibrated ranges.
  • Handheld console safeguards: The Handset V3.0 includes grip lockout, overload prevention, and return-to-origin functions to reduce setup errors and accidental movement.
  • Optional safety shield: An enclosed aluminum/polycarbonate shield with door-locking mechanism and software-linked interlock restricts machine movement when opened.

Operation and Maintenance

The NG-EML Series D is designed for straightforward daily operation and accessible routine maintenance in high-force testing environments.

  • Guided setup: GenTest™ software provides standards-based templates, step-by-step test configuration, live graphing, and automatic result calculations.
  • Reporting and export: Post-test tools support modulus, yield strength, peak force, batch processing, raw data export, and formatted reports.
  • Service access: A pull-out controller module and removable outer covers allow easier inspection of belts, motors, sensors, and electronics.
  • Flexible operation: Operators can run the system through the host PC, 3.5-inch handheld controller, or optional industrial touchscreen PC.

Mechanical Architecture and Signal Feedback

The NG-EML Series D combines a reinforced dual-column load frame, servo-based position feedback, calibrated load cells, and multi-channel acquisition for stable high-force testing up to 1000 kN.

Precision Load Frame

  • Linear guide system: Reinforced guidance columns with self-lubricating linear guides help maintain straight, low-friction crosshead movement under high loads.
  • Synchronous belt drive: The direct-drive servo system uses a high-rigidity synchronous belt for smooth power transmission, low vibration, and reduced mechanical backlash.
  • Optical encoder feedback: An integrated photoelectric encoder provides real-time crosshead position feedback, with resolution as low as 0.0095 µm depending on model.

IMG_5644 5kN Load Cell

Load Cell Assembly

  • High-precision load cells: Load cells provide stable, linear force measurement across the rated capacity range.
  • Bidirectional testing: The system supports tensile and compression testing without mechanical reconfiguration.
  • TEDS auto-recognition: IEEE 1451.4-compliant TEDS chips enable automatic load cell recognition and reduce manual setup errors.
  • Load cell protection: Built-in safeguards help protect against overload, shock loading, and lateral force damage.
  • Self-verification and temperature range: Internal verification procedures are supported, with load cell operation rated from −55°C to +90°C.

Signal Acquisition and Control Feedback

  • UTM connection portsClosed-loop feedback control: PID-based control manages force, displacement, and strain during changing material behavior and loading conditions.
  • Smooth control transitions: The system supports controlled switching between force, displacement, and strain control modes for low-speed, creep, relaxation, and multi-stage procedures.
  • Waveform control: Sine and trapezoidal waveform generation support cyclic and advanced test procedures.
  • Multi-channel acquisition: Six synchronized 24-bit analog channels and three high-speed digital channels support extensometers, strain gauges, temperature sensors, encoders, and external signals.

Live Data Visualization and Graphing

waveform generation
trapezoidal waveform generation
waveform generation c
waveform generation
  • Live Graphing: Real-time display of force-displacement, stress-strain, and time-based curves. Updated continuously at 1200 Hz sampling rate.
  • Advanced Analysis: Includes zooming, panning, axis scaling, and overlay of multiple sample curves for comparative analysis.
  • Export Formats: Raw data and graphs can be exported in CSV, Excel, PDF, PNG, and SVG formats for external analysis and documentation.

Integrated Control Interfaces

The NG-EML Series D supports local and PC-based control options for setup, positioning, test execution, and system monitoring. NG-UTM-Remote

Handheld Remote Controller – Included as Standard

The standard magnetically mountable handheld controller includes a 3.5-inch color touchscreen, silicone-coated buttons, and a fine-resolution rotary dial for local machine operation.

  • Manual positioning: Operators can jog the crosshead, fine-tune specimen alignment, and return the crosshead to its home position.
  • Live system feedback: Force, displacement, and machine status are displayed directly on the handheld screen.
  • Core control functions: The controller supports start/stop, crosshead movement, return-to-origin, grip open/close control when equipped, and specimen protection during setup.
  • Flexible operation modes: The remote can operate directly through the controller or as a PC-synchronized input device during software-guided workflows.

Optional Industrial Touchscreen PC

GenTest UTM control display

An optional frame-mounted industrial touchscreen PC allows the machine to operate without an external desktop or laptop.

  • GenTest™ software access: The touchscreen PC can run the full GenTest™ environment, including method libraries, custom test sequences, live graphing, data analysis, and report generation.
  • Touch-based operation: Operators can review graphs, test results, settings, and sequence controls directly on the mounted screen.
  • Industrial build: The unit can include a sealed surface, shock-resistant housing, and optional vibration isolation mounts.
  • Peripheral connectivity: USB ports support data export, printer connection, barcode scanning, and other peripheral devices.

GenTest™ Software

NG-EML software
GenTest software dashboard
GenTest software report screen

GenTest™ software provides test setup, machine control, live data acquisition, analysis, and reporting for high-force material testing.

Test Methods and Standards

The software includes preloaded templates for GB/T, ASTM, ISO, and EN standards, organized by application type for tensile, compression, flexural, cyclic, and custom test procedures.

Custom test sequences can be built using ramp, hold, waveform, trigger-based actions, and defined acquisition settings.

Live Data and Graphing

Operators can monitor force, displacement, strain, stress, time, test progress, control modes, and active steps during testing.

Graphing tools support force-displacement, stress-strain, and time-based curves with zoom, axis scaling, curve overlays, and post-test review.

Accessory and Device Integration

GenTest™ integrates with compatible extensometers, video extensometers, thermal chambers, pneumatic grip controllers, temperature controllers, strain sensors, and other external devices.

Accessory actions can be linked to the test sequence, allowing fixture pressure, chamber conditions, extensometer behavior, and peripheral controls to run as part of the workflow.

Reporting and User Management

The software supports automatic calculations, post-test recalculation, batch comparison, and export of raw data and processed results.

Custom reports, test logs, multi-language switching, permission levels, and operator access controls support traceability in R&D, quality control, training, and production environments.


Dimensional Specifications and Drawing References

Machine dimensions depend on the selected kN capacity. Please refer to the tables below for the corresponding values.

NG-EML 50–100 & NG-EML 200–300 Models

Frame Type Dimensions (A × B × C) Crosshead Travel (H) Test Width (W) Full Width with Display (A1)
Standard (single-space) 46.3 × 28.0 × 100.4 in (1175 × 710 × 2550 mm) 53.1 in (1350 mm) 23.6 in (600 mm) 65.2 in (1655 mm)
Standard (dual-space) 46.3 × 28.0 × 103.1 in (1175 × 710 × 2620 mm) 49.2 in (1250 mm)
Extended 300 mm (single-space) 46.3 × 28.0 × 112.2 in (1175 × 710 × 2850 mm) 65.0 in (1650 mm)
Extended 300 mm (dual-space) 46.3 × 28.0 × 115.0 in (1175 × 710 × 2920 mm) 61.0 in (1550 mm)
Extended 600 mm (single-space) 46.3 × 28.0 × 124.0 in (1175 × 710 × 3150 mm) 76.8 in (1950 mm)
Extended 600 mm (dual-space) 46.3 × 28.0 × 126.8 in (1175 × 710 × 3220 mm) 72.8 in (1850 mm)

 

Single-Space Frame

Single-Space Frame Configuration

Dual-Space Frame

Dual-Space Frame Configuration

NG-EML 500–600 Models

Frame Type Dimensions (A × B × C) Crosshead Travel (H) Test Width (W) Full Width with Display (A1)
Standard (single-space) 56.3 × 33.5 × 108.7 in (1430 × 850 × 2760 mm) 29.5 in (750 mm) 29.5 in (750 mm) 90.6 in (2300 mm)
Standard (dual-space) 56.3 × 33.5 × 111.8 in (1430 × 850 × 2840 mm) 25.6 in (650 mm) 29.5 in (750 mm) 90.6 in (2300 mm)
Extended 300 mm (single-space) 56.3 × 33.5 × 120.5 in (1430 × 850 × 3060 mm) 41.3 in (1050 mm) 29.5 in (750 mm) 90.6 in (2300 mm)
Extended 300 mm (dual-space) 56.3 × 33.5 × 123.6 in (1430 × 850 × 3140 mm) 37.4 in (950 mm) 29.5 in (750 mm) 90.6 in (2300 mm)

NG-EML 1000 Model

Frame Type Dimensions (A × B × C) Crosshead Travel (H) Test Width (W) Full Width with Display (A1)
Standard (single-space) 61.8 × 39.4 × 122.0 in (1570 × 1000 × 3100 mm) 19.7 in (500 mm) 35.0 in (890 mm) 96.5 in (2450 mm)
Standard (dual-space) 61.8 × 39.4 × 128.0 in (1570 × 1000 × 3250 mm) 35.4 in (900 mm) 35.0 in (890 mm) 96.5 in (2450 mm)
Extended 300 mm (single-space) 61.8 × 39.4 × 133.9 in (1570 × 1000 × 3400 mm) 31.5 in (800 mm) 35.0 in (890 mm) 96.5 in (2450 mm)
Extended 300 mm (dual-space) 61.8 × 39.4 × 139.8 in (1570 × 1000 × 3550 mm) 23.6 in (600 mm) 35.0 in (890 mm) 96.5 in (2450 mm)

Floor-standing UTM dimensions

Single-Space Frame Configuration

FAQs

NextGen Material Testing offers a comprehensive range of high-precision grips and fixtures specifically designed for use with NG-EML Series Universal Testing Machines. These accessories enable accurate and repeatable tensile, compression, flexural, shear, peel, and puncture testing across a wide range of materials, including metals, plastics, composites, rubber, and wood.

The available solutions include:

  • Wedge grips for high-load metal and composite testing (ASTM E8, ISO 6892)
  • Pneumatic grips for fast, repeatable clamping of soft and flexible specimens
  • Side-action grips with interchangeable jaw faces for general-purpose applications
  • Self-tightening and eccentric roller grips for deformable or low-friction materials
  • Flexural fixtures for 3-point and 4-point bending (ASTM D790, C393, D6272)
  • Compression platens and cages for ASTM D695 and other compression tests
  • Snubbing grips for cable and wire testing using the capstan method
  • Threaded grips for bolt and nut tensile verification (ASTM F606)
  • Specialized fixtures for tear, peel, puncture, delamination, and wood testing (ASTM D143, D2344, D3167, etc.)

Each fixture is engineered for optimal load alignment, high-strength durability, and full compliance with ASTM, ISO, and other global testing standards. From basic clamping to advanced high-capacity or component-specific testing, these fixtures are designed to support consistent performance across all NG-EML Series UTM configurations.

Yes, NextGen Material Testing Inc. offers professional calibration services for all NG-EML Series Universal Testing Machines, including Series A, B, C, and D. These services are designed to maintain compliance with international standards such as ASTM E4, ISO 7500-1, ASTM E8, and ISO/IEC 17025:2017.

As a general industry requirement, universal testing machines must be calibrated annually to ensure ongoing accuracy and traceability. Our calibration services are performed by certified technicians and qualified engineers, either during initial installation or as part of routine equipment servicing.

Calibration includes:

  • Verification of force measurement systems
  • Accuracy checks of extensometers and displacement systems
  • Issuance of traceable calibration certificates aligned with ASTM and ISO standards

Alongside calibration, we also provide on-site installation and training, including system setup, mechanical and electrical checks, operational testing, and software introduction for up to three users.

Yes, all NG-EML Series UTMs from NextGen Material Testing Inc. are designed to comply with key international standards, including ASTM E4, ISO 7500-1, ASTM E8, and ISO 6892. These standards ensure that the systems meet the highest levels of accuracy, repeatability, and reliability for force measurement and material testing.

Additionally, NextGen offers full certification and calibration services for both in-house and third-party testing equipment. We work closely with ISO/IEC 17025:2017-accredited partners to support certification under a wide range of international standards such as:

  • ASTM E4 – Force verification for universal testing machines

  • ISO 7500-1 – Verification of force-measuring systems in tension/compression testing

  • ASTM E83 and ISO 9513 – Calibration of extensometers and strain measurement devices

  • ASTM E1012 – Alignment verification for load frames

  • ANSI/NCSL Z540-1-1994 – Calibration system accuracy and traceability

  • NADCAP – For aerospace/defense sector certification (with alignment fixtures available to meet NASM 1312B and ASTM E1012 coaxiality requirements)

All NG-EML Series machines are powered by GenTest™ – an advanced data acquisition and control software platform engineered for precision mechanical testing across a wide range of materials and applications.

Key features include:

  • Preloaded test methods compliant with ASTM, ISO, GB/T, EN, and DIN standards, organized by application type for quick selection

  • A modern, intuitive interface with real-time graphing, live data acquisition, and streamlined navigation for both new and experienced users

  • Advanced analysis tools, such as recalculation, zoomable charts, curve overlays, and multi-batch comparisons

  • Full support for modular accessories, including extensometers, thermal chambers, strain sensors, and pneumatic grips

  • Customizable test reports, automated result calculations, and export options in Excel, PDF, CSV, and image formats

  • Real-time sample protection logic, voice-guided testing prompts, multilingual support, and remote demonstration mode

  • Integrated expression builders, step-based sequencing, waveform generation (e.g., ramp, hold, sine), and automated fixture control

GenTest makes sure that all NG-EML models are fully compliant, easy to use, and give accurate data output, whether they are used in quality control labs or research and development settings.

If you would like to learn more about this software, please visit the official GenTest™ software page.

Yes — NG‑EML Series machines are supported by a robust stocked consumables and spare parts program designed for maximum uptime:

  • We maintain an extensive inventory of critical consumables — including grips (manual, pneumatic, hydraulic), extensometer accessories, load cells, bearings, belts, seals, and electronic modules — tailored to bench-top and floor-standing UTM platforms.
  • Spare parts are NIST‑traceable, factory‑calibrated, and ready for quick shipment, eliminating extended lead times.
  • For higher‑wear items like seal kits or grips, we offer bulk reorder options, making them easy to stock in your lab.
  • All parts are plug-and-play compatible with GenTest™ equipped systems, ensuring a hassle-free installation—no technician visit required.
  • Replacement orders are filled from regional warehouses, guaranteeing fast delivery worldwide and keeping your machines operational.
  • If a rare or specialized component is needed, NextGen will expedite sourcing and shipping, so you're never left waiting.

This guarantees that you can quickly and easily get the parts you need for your UTM investment, exactly when you need them.

Each NG-EML Series machine comes backed by NextGen's Lifetime Product Support Advantage, ensuring long-term technical assistance for the lifetime of the system. From pre-sale consultation to post-installation support, our goal is to provide comprehensive service that aligns with your needs.

NextGen offers both remote and in-person technical support:

  • Over 95% of technical issues are resolved remotely through guided troubleshooting, reducing downtime and eliminating the need for service visits in most cases.

  • If on-site assistance is required, NextGen coordinates with certified local partners in your region. These partners work under our direct guidance to resolve the issue quickly and effectively.

  • Our equipment is supported globally, and its standardized design allows qualified labs familiar with material testing systems to service the equipment with ease.

If you’d like to learn more, feel free to contact us directly or request a quote for a technical support inquiry.

The NG-EML Series Universal Testing Machines are designed with ultimate user-friendliness in mind, making them suitable for both experienced professionals and first-time operators. Every model—whether bench-top or floor-standing—comes equipped with an intuitive, icon-driven interface via the GenTest™ software. This platform supports:

  • Preloaded test method templates (ASTM, ISO, GB/T, EN) to reduce setup time

  • Step-by-step test configuration with guided prompts

  • Real-time graphing and visual feedback for easy monitoring

  • Multilingual interface and voice-guided operation, minimizing the learning curve

  • Handheld touchscreen remote controller (3.5”) with jog wheel and core control functions like start/stop, return-to-origin, and grip actuation

  • Optional industrial touchscreen PC for fully independent control without a computer

In addition, the system allows for rapid accessory changes through a plug-and-test interface, eliminating the need for manual calibration or setup when switching grips or extensometers.

Whether installed in a production lab or research environment, NG-EML machines deliver a seamless and straightforward testing experience for any user level.

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