On-site installation support and operator training for this system are typically available as part of the project scope, especially for high-force servo-hydraulic frames where safe setup and correct method execution matter from day one.
The exact on-site package depends on how your NG-SHM Series A is configured and how you plan to run it. The biggest drivers are the load capacity and hydraulic power unit arrangement, the grips and fixtures you will be using, and your test methods and reporting workflow in the control software.
Most customers use on-site time to get three things locked in: correct mechanical setup and alignment, safe operation and basic maintenance routines, and hands-on training that walks your team through creating and running repeatable tensile or compression tests with your actual specimens.
If you want to confirm what on-site installation and training would look like for your facility and test scope, use the learn more page and then request a quote with your material types, specimen geometry, and the standards you run, and we will map the right commissioning and training plan.