Here at NextGen Material Testing, our goal is to provide our customers with the best service and support possible from start to finish. We understand that the equipment we provide you with is a valuable part of your business production. We take great care and commitment to providing our clients with long lasting quality equipment. We appreciate the trust you place in us, and we make it a priority to maintain that relationship.
Our technical engineers are easily accessible via phone or email, and any technical inquires will be answered within 24 hours.
Should you have any questions or concerns, you can submit a request here http://www.nextgentest.com/general-service-inquiry.php
We provide step-by-step instructional guidance for onsite repairs and adjustments. It's a learning process, and we understand that. We're here to help.
We stand behind our products 100%, and we process any warranty related items as soon as possible. With each order, we include a detailed comprehensive warranty package to put your mind at ease.
Annual calibrations available by accredited ISO Laboratories for all instruments which have such requirements.