After installation, the Class H tester is supported through a full service network so the machine stays reliable for many years. Customers can access technical assistance for operation questions, troubleshooting, routine checks and software-related issues if the system is connected to a PC. Support is available by phone, email or remote diagnostics, depending on what the lab needs.

Consumables include striking knives, support anvils, centering tools and small mechanical parts that wear over time. For instrumented versions, replacement striker tips and sensor-related components are also stocked. These items are normally kept available for quick shipment, so high-volume labs do not experience long downtime.

Larger parts such as pendulums, shields or electronics modules can be supplied if aging or accidental damage occurs. Because all replacement components match the original specifications, the machine maintains its accuracy and stays compliant with ASTM and ISO methods. Extended service plans are available for labs that want structured long-term maintenance and priority support.

Click here to learn more about the product or here to receive a personalized quote.