We back this leather surface abrasion tester with practical post-purchase warranty support focused on keeping your lab running with minimal downtime. Coverage typically includes protection against manufacturing defects, along with access to technical assistance for setup, operation, and troubleshooting during the warranty period.

Our support approach is hands-on and application-focused. If you run into issues with abrasion testing, color transfer evaluation, or repeatability, our team can help diagnose and resolve them quickly. That includes guidance on correct test setup, consumable use, and maintaining consistent rubbing conditions for reliable results.

Ongoing support often extends beyond basic warranty coverage, including:

• remote technical assistance for setup and operation questions
• help with calibration practices and maintaining test consistency
• access to replacement parts and consumables
• service coordination if on-site support is required

If your workflow also includes flex durability testing, systems like GenBally Flex can be supported within the same general service approach. To align warranty coverage and service options with your lab requirements, learn more about this tester or request a quote with your location and usage details.